الشحن

Shipping Policy

REPZERO currently ships to the UAE, KSA, Qatar, Italy, Germany, Switzerland and the UK.

Shipping Rates

UAE & ITALY

Free next day delivery is available on all orders to the UAE and Italy, with no minimum order value.

KSA & QATAR

Orders of SAR 511 / QAR 496 or more qualify for free shipping.

For orders less than SAR 511 / QAR 496 Shipping cost of AED 15 is implemented at checkout.

Shipping is handled by trusted international courier partners.

UK & SWITZERLAND

Orders of GBP 103 / CHF 113 or more qualify for free shipping.

For orders less than GBP 103 / CHF 113 Shipping cost of AED 25 is implemented at checkout.

Shipping is handled by trusted international courier partners.

Processing Time

All orders are processed within 1–5 business days, depending on location, excluding weekends and holidays.

Once your order has been dispatched, you will receive a confirmation email with tracking details.

Delivery Time

Estimated delivery times are shown at checkout and may vary depending on the destination, customs clearance and local courier operations.

Customs, Duties & Taxes

Where applicable, duties and taxes are calculated and displayed at checkout.

If your order is shipped DDP (Delivered Duty Paid), no additional duties or taxes will be due upon delivery.

Order Tracking

Once your order ships, you will receive a tracking number by email. Please allow up to 24 hours for tracking information to become active.

Shipping Delays

We work with reliable international courier partners, but occasional delays may occur due to customs processing, high shipping volumes or circumstances outside our control.

Once an order has been handed over to the courier, delivery times may be outside our direct control. If you experience an issue, contact us and we will assist you in resolving it with the courier.

Incorrect Address or Failed Delivery

Please make sure your shipping details are complete and accurate before placing your order.

REPZERO cannot be responsible for deliveries affected by incorrect or incomplete addresses or unsuccessful delivery attempts. If a package is returned to us, additional shipping charges may apply before it can be sent again.

Lost or Damaged Packages

If your order is lost in transit or arrives damaged, please contact us within 5 days of delivery at info@repzerobyriang.com.

We will work with the courier to investigate and resolve the issue.

Contact

For any shipping-related questions, contact us at info@repzerobyriang.com.